Contact
Get in touch
WhatsApp is the fastest way to reach us, and you can call the same number. Tell us your device and what you need and we will take it from there.
Message or call us
For the quickest reply, send us a WhatsApp message with your question. If you are asking about a problem, include your device type, the player app you use and what you see on the screen.
Common reasons to contact us
- Choosing a subscription Not sure which length to pick or whether your device is suitable? Ask before you buy.
- Device setup Help installing a player app and entering your details on Fire TV, Smart TV, Android, Apple or computer.
- Account & activation Questions about your setup details, renewal dates or switching to another device.
- Troubleshooting Buffering, sign-in errors or missing categories: tell us what you see and we will work through it with you.
- Payment questions Confirm accepted payment methods, receipts and how renewals are handled.
